I have recently taken my motorcycle for a service to an authorised dealer. During the service they broke a spark plug in the engine, so they had to remove the engine and send it away to be repaired. I was told that this is a common problem with the motorcycle I have and so I have had to pay for the repair. I have contacted the manufacturers and they have informed me that this is not a problem and there should be no problem. Surely as the authorised dealer broke the spark plug they should pay for it to be repaired.
July 9, 2010 by admin
It probably makes little difference as to whether the spark plug problem is a common fault or not. If it is and the dealer should have known about it they should have taken appropriate precautions before carrying out the work and advised you that if they proceeded it would be at your risk. If as is more likely there is no such common fault then in breaking the smart plug it is negligence pure and simple which must be put right at their expense. Your only obligation is to pay the reasonable cost of the service.
Permalink
Relevant Q&A
Click on any Q to read the answer.
- How long should I allow a company to repair my leaking conservatory roof.
- After 24 weeks my builder has still not completed the loft conversion. The contract time was 6/8 weeks. I have kept a diary of a catalogue of excuses, bad workmanship and constant checking on work carried out. I have had to call in the Buildin
- My local health club has been taken over by another company. No notification was received, I only found out when I drove past and saw the name change as my membership had been "frozen" at a reduced rate during the school holidays. I was informed that n
- My son, who is in a rock band, sent some demo C.D's to recording companies,one of which rang up and offered to record one of the tracks. He agreed to this on the phone, but the band then decided not to take up this offer and told the company, who then sai
- I recently arranged for a workman to come and give me an estimate for repairs to a dining room table before deciding to go ahead with the work. The damage was caused by a removal company who gave me the details of the workman who would carry out the repai
Legal Advice Service
A collection of professionally written legal articles
I want to:
• Get a divorce
• Have contact with my children
• Make a small claim
•Write a letter of claim
•Obtain a Grant of Probate
•Get legal advice and help with my case
•Make a Will
•Change my Name
•Prepare a legally binding agreement
• Sever a Joint tenancy
• Prepare a Partnership Agreement
• Sell a Jointly owned Property
• Appoint a Guardian for my children
User login
Follow us